Hana is a duck agony aunt who is always at the end of a phone. Together with her duckling son, Francis, she helps animals that encounter the kind of social and emotional issues that real children experience when they first start going to school. Whether your problem seems trivial or overwhelming, Hana always responds with warmth and enthusiasm. Even if you wake up in the middle of the night, you’ll get a sympathetic response. If she can fix it she will and if it’s something that can’t be fixed, then she’ll help you to cope with it. Just give her a call on Moo-Baa-Double Quack-Double Quack!